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ReserveBites · Reservation software by Ascensus

Online table reservation for restaurants, hotels & event venues

Your guests book online, your team keeps the overview. ReserveBites combines table reservation, event booking and a digital reservation book, with your house rules and in your own branding. Built by Ascensus, by people from hotels and hospitality.

  • Online table reservation
  • Digital reservation book
  • Bookable events
  • In your own branding
ReserveBites reservation book with daily overview, room occupancy and arrivals per time slot
The reservation book: daily overview, occupancy and arrivals. Product view with sample data.
The product

From the first click to the welcome at the door.

One system for your guests and for the team that welcomes them. Working together, not side by side.

Online table reservation

Guests choose a date, party size and an available time. The reservation page follows your house rules and carries your logo and colours.

Digital reservation book

Online and phone reservations come together in one place. Your team sees arrivals and room occupancy, handles requests and keeps the status up to date.

Events

Menu evening, brunch or seasonal event: events get their own dates, capacities and booking path.

The guest page

Easy to book: three steps to a reservation.

Available times instead of endless back-and-forth. The booking arrives directly in the reservation book, with no retyping and no slips of paper.

  • Choose date and party size.
  • Pick an available time, matched to tables, occupancy and your booking rules.
  • Enter contact details and wishes and submit. Confirmation or request, as you define it.
  • Confirmation by email with a personal link: guests can change or cancel table reservations themselves within your deadline.
Guest reservation page: time step with available times Guest events page with a bookable date

Product views with sample data (fictitious “Gasthaus Zur Linde”). The product interface is currently in German.

Your house. Your rules.

A free table is not the whole plan.

Kitchen and service need a good rhythm too. With lead times, length of stay and arrival limits you control which reservations fit.

Rules What you define

  • Opening hours, exceptions and blocks: when your house takes reservations and when it does not.
  • Rooms, tables and combinations: ReserveBites takes into account which groups fit where.
  • Lead time and length of stay: when a table is offered again.
  • Arrival limit per time slot: how many guests may arrive at the same time, so the kitchen stays in rhythm.
  • Deadline for changes: until when guests can rebook or cancel online.

Team What your team sees

  • Daily overview for the front desk with room occupancy and arrivals per time.
  • Phone reservations entered directly in the same book.
  • Requests confirmed or declined, notes and special wishes visible.
  • Arrival and no-show recorded so the status is right.
  • Guest file, roles and access managed for your team.
ReserveBites booking rules with lead time, length of stay and arrival limit
Setting booking rules
ReserveBites opening hours and exceptions
Maintaining opening hours and exceptions

Product views with sample data. The product interface is currently in German.

Table plan & floor plan

Your house. Table by table.

Map the rooms of your house schematically and keep the occupancy for the selected time in view, from the entrance to the conservatory.

  • Design the floor plan: place walls, doors and windows, add counters, pillars, stairs and areas.
  • Arrange tables to fit: place round and rectangular tables, adjust size and rotation.
  • See the occupancy: assign reservations to a table. Status icons complement the colour coding.

The view is schematic and does not replace an architectural plan.

ReserveBites table plan: schematic sample floor plan with dining room, conservatory, tables, doors and windows and occupancy at 6:30 pm
Sample floor plan with fictitious data, occupancy at 6:30 pm. Not live occupancy.
ReserveBites event management with dates and quotas
Managing events. Product view with sample data.
Events

Special evenings, clearly organised.

Brunch, menu evening or seasonal offer: you describe the offer, set dates and quotas and share the booking link on your website, on social media or in your newsletter.

  • Own dates and seats for each event.
  • Booking link for each offer.
  • Attendance at a glance: bookings and capacity are traceable in the system, and guests can cancel online within the deadline.
Website integration

Your brand. Your direct booking path.

Your guests should feel at home with you even while booking: with your logo, your colours and the legal texts of your business.

Direct link

A dedicated reservation link leads to your location. Use it on your website, in your newsletter or in your business profile.

Embedded window

The reservation appears as an iframe directly in your website. The allowed embedding domains are set up for your business.

Multiple locations

Depending on the package, each location gets its own reservation page with matching times, tables and rules.

Direct link and iframe are available. A WordPress plugin and a one-line script integration are planned.

For hosts

Every house has its own rhythm.

Which functions you use depends on how your house works.

Restaurants

Manage online and phone reservations together, spread arrivals and offer suitable times, from lunch to dinner service.

Hotel dining

Reservations for the hotel restaurant and special culinary offers, with their own rules for restaurant and rooms.

Event venues

For brunch, menu evenings and bookable event offers you can set dates and capacities.

To be clear: ReserveBites organises table reservations and culinary events. Room bookings and a PMS integration are not part of the scope. For room booking, see our BookIn booking bar and the PMS comparison.

Pricing & setup

An offer that fits your house.

We discuss your locations, your reservation process and the functions you need. On that basis you receive an offer with price, setup and term. There is no free trial; we show the product in a demo with sample data. Direct booking with package selection and SEPA direct debit is in preparation; a preview of the order process does not place an order yet.

1

Look at it together

We show the guest booking and the administration and discuss your specific needs.

2

Set up your house

Tables, rooms, opening hours and rules are set up to match the agreed scope.

3

Welcome guests

Link or embed the reservation page, check the flow and start with your team.

For setup we need your tables and rooms, opening hours, booking rules and the imprint and privacy policy of your business. For the design we add your logo and colours.

Why Ascensus

Reservation software from people who understand hosts.

ReserveBites is a product of Ascensus GmbH in Düsseldorf, Germany. Our managing partners Sven Kornberger and Philipp Becker are state-certified operations managers for hotels and hospitality and bring the technical depth to build software themselves. We know how a dinner service runs, and we build the rules the way they are needed day to day.

  • A direct line to the provider: you talk to us, not to a call centre.
  • Data protection clearly defined: your business is responsible for guest data, Ascensus processes it on your behalf. Guests see your business’s legal texts.
  • Setup around your workflow instead of a standard configuration.
FAQ

Questions about online reservations with ReserveBites.

What is ReserveBites?
ReserveBites is reservation software from Ascensus GmbH for restaurants, hotel dining and event venues. It combines online table reservations and event booking with a digital reservation book.
How is it decided which times can be booked?
Availability takes into account, among other things, opening hours, occupied tables, table combinations, length of stay, lead time and arrival limits. The business defines the exact configuration.
Can guests change their reservation themselves?
Table reservations can be changed or cancelled via the personal link from the confirmation within the set deadline. For events, only cancellation is available online.
Can I enter phone reservations?
Yes. The team enters reservations directly in the reservation book, so phone and online bookings appear together in the daily overview.
How do I integrate ReserveBites into my website?
You link to the reservation page or embed it as an iframe. A WordPress plugin and a one-line script are planned.
Is ReserveBites hotel booking software?
No. The functions cover table reservations and culinary events. Room bookings and a PMS integration are not part of the scope.
Can I map the floor plan of my restaurant?
Yes, schematically. In the room designer you can add walls, doors, windows, areas, pillars, counters and stairs, and the tables are placed to match. You assign reservations to a table in the occupancy view. The view does not replace an architectural plan.
What does ReserveBites cost?
You receive an individual offer. Monthly price, setup, term, number of locations and booked functions are stated there. There is no free trial; instead we show the product in a demo with sample data.
Who is responsible for guest data?
Each business is responsible for the data of its guests. Ascensus GmbH processes it on its behalf. Guests see the business’s legal texts on its reservation page.
Demo & offer

Let’s get to know your house.

Briefly describe your business and how you take reservations today. We show you ReserveBites with sample data and discuss your workflow. No obligation, no sales pressure.

Prefer to talk directly?
info@ascensus-beratung.de · +49 211 8823646000